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Fancy Box

FREQUENTLY ASKED QUESTIONS

  • What are your delivery fees?
    Standard delivery FREE. Standard delivery is schedule on Tuesday, Thursday and Saturday with two slotted times (10am-12pm and 2-4pm).
  • Can we pick up our order?
    Unfortunately no, as we do not want you to deal with traffic :) We are 100% online based and delivers Island wide for your convinience.
  • Do you accept returns?
    Unfortunately, no return or exchange, all purchases are final. Please refer to our "Company Policies" for further details.
  • Can we build our own gift box with the items of our choice?
    Yes. Only with items available on our site, click here please see of BUILD YOUR BOX section.
  • Can we customize corporate gift boxes?
    We have two category of corporate collections: our all year round and our holiday collection. You can customize our holiday collection which is only offered for Christmas and must be pre-ordered 3 months in advanced which items must be selected from our portfolio. There is a MOQ of 25 boxes. If you are interested in customizing your company Christmas gifts, please email orders@theperfectgiftcayman.com for all queries.
  • Can we add a note to our gifts?
    Yes, all of our gifts boxes includes a complimentary personalized hand written or printed message on our small size 3.5x2" branded card. Ensure to state whether the note should be hand written or printed, if no specialization, our team will make the decision. You can also state "blank card" and we won't write or print anything.
  • What sizes are your gift boxes?
    Our elegant luxury boxes are quite large. 17x14x4.5 (inches)
  • Can I track my order?
    We are working on a tracking feature, so stay tuned. You will however be able to select a delivery date and time when checking out and will be notified via email when your order has been dispatched for delivery.
  • Do you ship Internationally?
    No, we are a Cayman Islands based company and only deliver in Grand Cayman.
  • Can I place an order from overseas and get it deliver on Island?
    Absolutely, just ensure to enter your recipient address correctly at checkout.
  • How safe is it to order on your website?
    Very safe. We use the safest payment processing services with our local banking. If you have any security questions or concerns, please review our payment processions' security measures.
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